This page outlines general refund principles. Exact eligibility can depend on the product, billing term and usage.
This page outlines general refund principles. Exact eligibility can depend on the product, billing term and usage.
Customers are responsible for keeping accounts secure, using services lawfully and responding to abuse or security notices promptly.
Illegal content, spam, malware, phishing, botnets, unauthorised scanning and activities that harm networks or other users are not allowed.
Billing terms, renewals, cancellations and product limitations may vary by service and should be checked in the WHMCS client area.
For questions or reports, contact Rootium through the website form, live chat or WHMCS support ticket system.