πŸ›‘οΈ Rootium Guardian Sale β€” Dallas Dedicated DALLAS25 Seattle VPS SEATTLE25 UK Dedicated UKDEDI10
LEGAL & COMPLIANCE

Service Level Agreement

This SLA page sets expectations around uptime, support, maintenance and customer communication.

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Overview

This SLA page sets expectations around uptime, support, maintenance and customer communication.

Customer responsibilities

Customers are responsible for keeping accounts secure, using services lawfully and responding to abuse or security notices promptly.

Prohibited activity

Illegal content, spam, malware, phishing, botnets, unauthorised scanning and activities that harm networks or other users are not allowed.

Billing and service changes

Please review the applicable plan terms, renewal price, cancellation process and product limitations in your client area before ordering.

Contact

For questions or reports, contact Rootium through our contact form or open a support ticket in your client area.

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